1. Scope
This Privacy Policy describes how Royo Games (“Royo Games,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects information when you use our mobile applications, games, websites, software, digital products, and related services (collectively, the “Services”).
Some Services may display additional privacy information for features that process specific categories of data. If an App-specific notice conflicts with this general Privacy Policy, the more specific notice will apply to that feature.
Back to top ↑2. Data We Collect
Depending on the Service and the features you choose to use, we may collect or process the following categories of information:
- User-provided content: text, prompts, search queries, translations, images, photographs, audio, voice recordings, documents, videos, and other content you actively submit.
- Camera and photo content: images you choose to capture or select for identification, visual search, translation, recognition, or other requested features.
- Account information: name, email address, user identifier, or authentication information, only where an account feature is provided.
- Purchase and subscription information: product, subscription status, transaction status, and entitlement information. Complete payment-card details are processed by the applicable app store or payment provider and are not stored by us.
- Device and technical information: device model, operating system, App version, language, country or region, IP address, timestamps, diagnostic logs, crash data, and similar technical information.
- Usage information: interactions with features, screens viewed, session information, and performance events, where analytics is enabled.
- Advertising information: advertising identifiers, consent status, ad interactions, and attribution information, only where an App includes advertising and applicable permission has been obtained.
- Support communications: information you provide when contacting us for help, feedback, or legal requests.
Each App may collect only a subset of these categories. We do not collect a category merely because it appears in this general policy.
Back to top ↑3. How We Collect Data
We may collect information:
- Directly from you when you enter, upload, capture, select, or submit content.
- Automatically from your device when required to operate, secure, diagnose, or improve the Service.
- From app stores and payment platforms regarding purchases, subscriptions, and entitlements.
- From analytics, crash-reporting, advertising, authentication, cloud hosting, search, and AI service providers used by the relevant App.
We access protected device resources only through the operating system's permission mechanisms and only for the feature you choose to use.
Back to top ↑4. How We Use Data
We may use information to:
- Provide the feature or response you requested.
- Process translations, image recognition, text extraction, visual search, AI-assisted responses, recommendations, or other App functionality.
- Authenticate users and manage accounts where applicable.
- Verify purchases, subscriptions, and premium access.
- Maintain, secure, troubleshoot, and improve the Services.
- Detect fraud, misuse, abuse, and technical failures.
- Provide customer support and respond to requests.
- Comply with legal obligations and enforce our terms.
- Measure App performance and usage where analytics is enabled.
- Provide advertising where applicable and permitted by law and platform rules.
We do not sell user-submitted images, text, audio, or other personal content.
Back to top ↑5. Camera and Photo Access
Some Apps allow you to capture a new image or select an existing image from your photo library. We access the camera or photo library only after the operating system displays its permission request and you grant access.
The App processes only the image you actively capture or select for the requested feature. Denying camera or photo-library access will not prevent you from using unrelated features, although the selected camera- or photo-based feature may not function.
If you previously denied a permission, the App may explain why the permission is required and offer a link to your device settings. The App will not direct you to Settings before first presenting the operating system's permission request.
Back to top ↑6. Artificial Intelligence and Third-Party Processing
Some Services include artificial intelligence, machine learning, translation, image recognition, optical character recognition, visual search, recommendation, or content-generation features.
When you choose to use such a feature, the following data may be processed depending on the feature:
- An image or photograph you capture or select.
- Text, prompts, search queries, or translated content you enter.
- Audio or speech you choose to submit.
- Objects, faces, products, plants, animals, landmarks, documents, or visible text contained in submitted media.
- Technical request information needed to transmit, secure, and complete the request.
This content may be transmitted to an identified third-party AI provider, such as Google LLC through Google Gemini, when that provider is used by the relevant App. The provider processes the content to generate the identification, translation, extraction, search result, description, or other response requested by you.
Where another AI provider is used, the App will identify that provider before transmission.
We require service providers that process personal data on our behalf to provide the same or an equivalent level of protection described in this Privacy Policy, subject to applicable law and contractual obligations.
Back to top ↑7. Explicit Consent Before Sharing Data with AI Providers
Before an App sends personal data or user-selected content to a third-party AI provider for the first time, the App will present a clear notice that:
- Describes the specific data that will be transmitted, such as a selected image, captured photo, entered text, prompt, or audio.
- Identifies the third-party company or AI service that will receive the data.
- Explains the purpose of the transmission.
- Requests your explicit permission before the transmission occurs.
If you decline, the content will not be sent to the identified AI provider. You may continue using features that do not require that transmission.
You may withdraw consent through the privacy or settings controls provided in the relevant App, where available, or by contacting us. Withdrawal applies to future processing and does not affect processing completed before withdrawal.
Because this consent concerns third-party data sharing, it is separate from the operating system permission to use the camera, microphone, or photo library.
Back to top ↑8. Service Providers and Data Sharing
We may share information only as reasonably necessary with service providers that help operate the relevant Service, such as:
- Google LLC / Google Gemini: AI-assisted image, text, and content analysis where used by an App.
- Google Cloud Platform / Cloud Run: cloud hosting, request processing, and technical infrastructure where used.
- Search service providers, including Serper: product, visual, web, or related search results where used.
- Apple: App distribution, subscriptions, purchases, and platform services.
- Analytics and crash-reporting providers: diagnostics, performance measurement, and error reporting where enabled.
- Advertising and attribution providers: advertising delivery and measurement where an App includes advertising and required consent has been obtained.
We may also disclose information:
- To comply with law, legal process, or valid government requests.
- To protect users, Royo Games, or the public from fraud, abuse, security threats, or harm.
- In connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate safeguards.
Third-party providers may process information under their own privacy terms as well as contractual obligations owed to us.
Back to top ↑9. Data Retention and Deletion
We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including providing the requested feature, maintaining security, resolving technical issues, complying with legal obligations, and enforcing agreements.
User-submitted images, text, audio, or documents sent for AI processing are not intended to be permanently stored by Royo Games unless temporary retention is required to complete the request, prevent abuse, investigate an error, or comply with law.
Temporary server copies and technical logs may be retained for a limited period consistent with operational and security needs. Third-party service providers may apply their own documented retention periods.
You may request deletion of personal data associated with you by contacting marketing@royogames.com. We may need to verify your identity before completing the request. Some information may be retained where required by law, necessary for security, or needed to establish or defend legal claims.
Back to top ↑10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, alteration, misuse, or disclosure.
No method of transmission or storage is completely secure. We therefore cannot guarantee absolute security.
Back to top ↑11. Your Choices and Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal data we hold about you.
- Request correction or deletion.
- Object to or restrict certain processing.
- Withdraw consent for future processing.
- Request a portable copy of certain information.
- Submit a complaint to a competent data-protection authority.
You can also manage camera, microphone, photo-library, location, notification, tracking, and advertising permissions through your device settings.
To exercise a privacy right, email marketing@royogames.com.
Back to top ↑12. Children's Privacy
Our Services are not intended to knowingly collect personal data from children below the minimum legal age applicable in their jurisdiction without valid parental authorization.
If you believe a child has provided personal data without appropriate authorization, contact us so that we can review and, where appropriate, delete the information.
Back to top ↑13. International Data Transfers
Royo Games and its service providers may process information in countries other than the country where you live. These countries may have different data-protection laws.
Where required, we use appropriate contractual, legal, or organizational safeguards for international transfers.
Back to top ↑14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our Services, providers, legal requirements, or data practices. The revised version will display an updated effective date.
Where required by law, we will provide additional notice or request renewed consent for material changes.
Back to top ↑15. Contact Us
For privacy questions, deletion requests, complaints, or other requests, contact:
Royo Games
Email: marketing@royogames.com
Website: https://www.royogames.com